Privacy & cookies

Your details,
kept the way we keep the house.

How ClayHouse SAMUI collects, uses and protects personal data under Thailand’s Personal Data Protection Act B.E. 2562 (PDPA). Updated 10 October 2025.

The short version
01
Only what we need for your stay — and what the law asks of every hotel.
02
Never sold. Shared only to look after you, or when the law requires.
03
No marketing or tracking cookies unless you say yes.
04
Ask to see, correct or delete your data any time.
01 / 05

What we collect

When you book and stay

Name, email, phone, dates, room, number of guests, arrival time and any requests you share.

Payment details are handled by our booking engine and payment providers. We do not keep full card numbers.

For registration, as the law requires

ID card or passport details and nationality of every guest.

If you give us a copy of a Thai ID card, we cover the religion field and never use it.

At the house

CCTV images in shared areas (not in rooms). Café orders. Things you tell us so we can look after you — such as a food allergy — used only for that, with your consent.

When you write to us or visit this site

Messages sent by LINE, WhatsApp, email or the forms on this site; reviews you send us; job applications.

Device and usage data through cookies — only the ones you allow. See “Cookies”.

Questions about your data

Write to us — a real person will answer.

To use any of your rights, or if something here is unclear, contact the person below. We reply within 30 days, usually much sooner.

DATA CONTROLLER
Bowontat Meepean, operating ClayHouse SAMUI as a sole proprietor
ClayHouse SAMUI · 234/8 Moo 1, Maret
Koh Samui, Surat Thani 84310, Thailand
Accommodation licence no. 20/2569
CONTACT FOR PERSONAL DATA
Bowontat Meepean, owner